As founder of Futurelab I help companies manage CX today. On the Customer Council, I help them shape the way it will look tomorrow. As an individual, I do a bit of both. With some storytelling sprinkled on top :-)
Alain Thys @ Co. is a trading name of Shalima BVBA.
Website copyright (c) Shalima BVBA, 2015-2018 Customerfit, The Customer Council, Customerfest and dfrktn are trademarks of Shalima BVBA. Futurelab is a registered trademark of Futurelab NV. All rights reserved. Image credits: (c) Death to Stock Photography - (cc) Atilla Taskiran, Breather, Brooke Cagle, Mike Wilson.