Taking your organisation to its next level of customer closeness can be daunting. There's often so much to do, that it's hard to know where to start ... and no time to reinvent the wheel.
While I won't have all the answers, I have learned - the hard way - what works and what doesn't.
So if you want someone to accompany you on your journey, I'd be more than happy to have a chat.
"Next Level" CX architect
Time constraints unfortunately limit my ability to get too deeply involved in too many initiatives, but I do love to roll up my sleeves for the right project.
So, if you're an international organisation which is truly committed to exploring a next level customer experience, and has got the resources to back it up, I'd love to discuss the ways we can help each other.
The more impossible the task, the more I'll love it.