Improve your company's customer fitness
Customer-centricity. It sounds good. Everyone wants it. But only few companies manage to make the transition.
With Customerfit, Alain has translated the vague and fluffy customer hype into a pragmatic, repeatable system which allows any company to structurally improve its customer fitness.
Using a combination of online scans and personal meetings, organisations can determine their current level of customer fitness. The leadership team can then use this to formulate a commercially sensible vision for the future.
Once a roadmap has been created to achieve these ambitions, everyone can start making it happen. Where required, support is available from experienced Customerfit coaches and a growing library of do-it-yourself toolkits.
If you would like to know more, visit the Customerfit website or get in touch.