Most senior leaders know that there is profit in (more) customer-centricity.
But it's not always easy to determine the best next move.
In this case it can be helpful to bounce around a few ideas with someone who's been there too. Who has done your job, but has also helped others to implement some of the world's largest and smallest customer initiatives. Who's not afraid to roll up their sleeves to help you get ahead.
So if you have a specific customer challenge, or would like to have a broader conversation about the direction your business should take, get in touch for a (free) exploratory chat.
I'm not claiming to have all the answers, but if I don't I'm pretty confident that I can help you find them.