Futurelab is an international advisory boutique on a mission to make the world a more customer-friendly place. It does so by providing organisations around the world with pragmatic solutions to complex customer experience problems.
In particular, Futurelab has leading edge expertise in:
Alain Thys is the founder of Futurelab and currently still acts as the firm's Chairman and Chief Storyteller.
For more information Futurelab, visit www.futurelab.net