 During the lockdowns, I finally got round to properly outlining my Laws of Experience Design. It’s a set of principles I use whenever working on customer, employee or other experiences.
 The entrance to Punchdrunk’s secret village Earlier this year, I had a unique experience. Following a chance encounter with immersive theatre superstar Felix Barrett, I was able to take a group of friends through a one-day, bespoke masterclass on the Punchdrunk immersive experience design methods.
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AuthorAlain Thys helps leaders in large organisations drive profit and growth through customer transformation. Archives
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10/22/2021
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