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SHARING THOUGHTS & TOOLS AS I FIND THEM

THE LEVEL UP BLOG

Also check out my videos on YouTube and posts on LinkedIn

1/27/2023

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Why every successful corporate transformation must be a human transformation

 
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We are living in an age of corporate transformation. 

Every business wants to be more agile, customer-centric, digital, diverse, sustainable, inclusive, and more. In fact, some large companies are running so many change initiatives that merely mentioning the T-word makes people groan. 
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Still, most transformations are a waste of time. 

Depending on your source, 70-84% of programmes fail. So every time organisations press the T-button, leaders gamble resources, pain and late nights for a lottery chance of success. 

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1/12/2023

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An experience that is too effortless can make customers leave your brand

 
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Last week, I got home without remembering how I got there​

No, I wasn’t under the influence. Also, as far as I could tell, my brain was still quite functional.
 
I blanked because I knew the road so well that I walked it on autopilot. All I remembered of my journey was the podcast I was listening to. And the cyclist who nearly ran me over. 

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    Alain Thys is an experience architect who helps organisations drive profit and transformation through experience.

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