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  • Home
  • About
  • Consulting
    • Innovation
    • Employee Experience
    • Customer experience
  • SPEAKING
  • Videos
  • Blog

Speaking

Call me when the stakes are high

Move your audience with bespoke keynotes, content, masterclasses and experiences

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The best presentations are tailor-made.

You want to influence your customers, employees or shareholders.
Introduce new thoughts. Expand minds. Inspire with unexpected possibilities. Make people reconsider bad (corporate) habits. 

This requires preparation
Examples that fit your strategy. Interactions that bring out criticism and concern. Stories that address real issues. Put to rest imaginary fears. Call for action. Wrap a serious message in a smile.

If you work with me, we custom-create what you need
While I have a library of stories and slides, I've never given the same presentation twice. So don't expect me to pitch you a set of rehearsed stories off-the-shelf.

Instead, expect a conversation about your customer, employee or shareholder strategy. Where we co-create an interactive keynote, an online journey of inspiration or even an immersive experience around your challenges, goals and ambition levels.
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Scroll down for examples of possible formats and topics.
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Let's talk about your needs
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Alain was very inspirational. People love him and his stories. (With his team he) helped us make our story an attractive one for our peers and leaders. His presentations at the leadership conference had a very big impact.

Carmen Soare

former CMO
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ING/NN Romania

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Ahead of his talk, Alain took the time to understand the brief, our business challenges and was really happy tailor work-in-progress thoughts based on our feedback.

James Carter

Global brand manager
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Experian

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One of the most effective and brilliant sessions on customer-centricity I ever attended.

Roberta Callarà

Director of Sales & Marketing
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Hotel Savoy Rome

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Alain brings clarity, relevance and a commercial mindset that helps to engage a diverse and international audience, whether in smaller strategy meetings or larger scale workshops.

Paul English

Global Leader - Markets & Clients
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Grant Thornton International

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The presentation was extremely well prepared and spot on! Additionally to being a great speaker Alain is a very good moderator and has a very didactic approach.

Yasmine Couderc

Group Head of Talent Management
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Easyfairs

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For the first time in my life, I got a more structured way of thinking about customer experience and client satisfaction.

Nikolaas Tahon

Chairman
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Deloitte Belgium

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Possible formats

My interventions can take any shape, but three formats tend to be most popular.
  • Online inspirations

  • On-stage interactions

  • Immersive experiences

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    If you want to keep it simple, we can go for a traditional online webinar. But if you aim for impact, we can also immerse your audience in a multi-channel experience that blends recorded video with interactive tasks, interviews, thought papers, mini workshops, virtual world visits and live Q&A sessions.
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    A good presentation makes people think. A great presentation or masterclass shifts their perspective.

    So let's design for impact. Not by introducing gimmicks, but by using pre/post assessments, live polls, on-demand videos, micro-workshops and old-fashioned conversations to engage and spark ideas.
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    Post-covid team gatherings need more than chairs, flipcharts and mediocre coffee.

    With my team, I can complement traditional work sessions with experiences that let your audience 'live' your strategy. That foster connection. Bring some awe and fun.
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Conversation starters

​While I've spoken on a variety of subjects, I am most at ease on customer-, employee-, shareholder experience, transformation and leadership.​ Or, if you want to get edgy, storytelling and the perception of reality 😉.

Past topics have included:

  • treating customer experience management as a business discipline;
  • finding a balance between digital transformation and 'humanity';
  • helping global leaders internalise a new brand promise;
  • illustrating the post-Covid experience reality and the need for change;
  • inspiring an employee experience that inspires through purpose;
  • introducing emotion into an engineering based sales approach
  • triggering a new approach to customer-centric innovation;
  • showing leaders how they can build a customer-centric culture;
  • getting brand leaders to embrace advocacy & storytelling;
  • bringing  brand purpose to life;
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Whether any of these resonate, or something else is on your mind, I look forward to hearing from you.
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Shall we discuss your needs?

I found that a conversation is usually the best way to know whether I can be of value.
So let's set up a (virtual) coffee to discuss your needs!
Get in touch

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© 2021 Alain Thys