Looking For New Colours
In addition to working with clients, I regularly team up with others on blue-sky initiatives that aim to re-invent an aspect of our life. To look for new experience colours we cannot imagine today.
Some of these projects go nowhere. Others turn into commercial collaborations. Below you can find a list of what I can talk about today.
Do get in touch if one of them intrigues you. We’re open for business :-).
The Post-Covid Workflow
Alain Thys X Lab Of Misfits X Grant Thornton International X PopUP
The pandemic has accelerated many workplace trends. We have now reached a point where many organisations wonder about the role of their office space when the virus lifts.
The Post-Covid Office answers this question with a set of new office design principles and their accompanying prototype. It’s been created through a collaboration with:
The new workflow experience will be available for implementation from February 2021.
The New Normal For HR
In Partnership With Management Centre Europe & Strategia/Analytics
As technology and workforce priorities change, human resource management needs to evolve as well. But many of the tools available to HR practitioners are still rooted in the previous century.
The programme to expand human resource management wants to remedy this. It offers HR leaders the tools to better deal with employee experience design; connect profit, purpose and employee engagement; create a tech-positive culture; and better manage the human resources across the company’s ecosystem.
The project is a collaboration between myself and:
Estimated go to market date for this project will be March 2021.
Industry orthodoxies and the simple lack of experiential innovations have disconnected many Western funeral rituals from what people really need. To change this, we created a concept experience design for a funeral parlour that would turn goodbyes into magical moments. That offer those that stay behind warmth instead of awkwardness. Closure instead of rigid rituals. Beautiful memories instead of stale coffee.
Targeted go-to-market date for this project is Q3-2021
Reinventing CX Consulting & Training
Customerfit wants to make the world a more customer-friendly place, by giving customer passionate leaders access to the tools, training, templates and coaching they need to improve their company’s experience management capabilities. Combined with a number of premium coaching and advisory services, this provides CX professionals with a faster, better and significantly lower cost route to customer fitness.
The Customerfit project has been going since 2017, yet will get a significant refresh during Q1-2021.