ALAIN THYS

Bring Back the Magic

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Customerfit is the world’s most extensive library of tools, templates and know-how to overcome your/your client’s most important customer experience challenges. Get certified and profit from making this world a more customer-friendly place.

SERVICES

How can I help you?

NEXT LEVEL EXPERIENCES

Craft customer /employee experiences that immerse and transform.

EXECUTIVE SPARRING

1-on-1 support to profitably improve the experience your business delivers today.

MOMENTS OF INSPIRATION

(Online) presentations, content and jam sessions that inspire or challenge you(r) team.

Testimonials

What others say about me

Alain has worked with us on our CX agenda from the beginning and has been our go-to-adviser as we face new moments of truth on our journey. He brings clarity, relevance and a commercial mindset that helps to engage a diverse and international audience.

Paul EnglishGlobal Leader – Markets & Clients @ Grant Thornton

I was an absolute pleasure to have Alain as my mentor and coach. I thought I knew a thing or two about being customer-centric, yet this collaboration taught me what customer centricity TRULY is.

Simona AugulyteCustomer Engagement Lead @ NN International

Alain provided a perfect keynote opening to our Design Forward event. The audience really appreciated it and his talk was referenced at multiple points during the event (and after!). Ahead of the talk, Alain was really happy to tailor WIP thoughts based on our feedback.

James CarterGlobal Brand Manager @Experian

One of the most effective and brilliant sessions on customer-centricity I’ve ever attended.

Roberta CallaràDirector Sales & Marketing, Hotel Savoy Rome

“The last best experience you had anywhere, becomes your expectation everywhere.”

MOMENTS OF INSPIRATION

COME PLAY

continuously exploring new projects

The only way to know whether something is worth doing, is to try it out. So I’m continuously exploring new projects and directions. Some succeed. Others gloriously fail. But I always learn something new. If you want to collab, let me know!